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Privacy Statement

FACTS

WHAT DOES IOWA HEARTLAND CREDIT UNION DO

WITH YOUR PERSONAL INFORMATION?

 

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

- Social Security number and account balances

- overdraft history and credit history

- credit scores and payment history


When you are no longer our member, we continue to share your information as described in this notice.

 

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Iowa Heartland Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

 

Does Iowa Heartland
Credit Union share?

 

Does Iowa Heartland
Credit Union share?

 

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal

investigations, or to report to credit bureaus

YES

NO

YES

NO

For our marketing purposes –

to offer our products and services to you

NO

We don't share

For joint marketing with other financial companies

For our affiliates’ everyday business purposes –

information about your transactions and experiences

YES

NO

For our affiliates’ everyday business purposes –

information about your creditworthiness

NO

We don't share

For our affiliates to market to you

NO

For nonaffiliates to market to you

NO

We don't share

We don't share

Questions? Call toll-free (866) 571-5066 or go to cu@iowaheartland.org

What We Do

How does Iowa Heartland Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

How does Iowa Heartland Credit Union collect my personal information?

We collect your personal information, for example, when you


  - open an account or show your government-issued ID

  - apply for financing or provide account information

  - show us your driver's license


We also collect your personal information from others, such as credit bureaus,

affiliates, or other companies.

 

Why can’t I limit all sharing?

Federal law gives you the right to limit only


  - sharing for affiliates’ everyday business purposes – information about your

     creditworthiness

  - affiliates from using your information to market to you

  - sharing for nonaffiliates to market to you


State law and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

- Iowa Heartland Credit Union has no affiliates.

 

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

- Iowa Heartland Credit Union does not share with our nonaffiliates so they can

  market to you.

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

- Our joint marketing partners include CUNA Mutual Group's        MEMBERCONNECT.

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